OUR TEAM
Scott Agnew
Managing Director
Scott Agnew has more than 25 years’ experience in the cleaning industry and is the founder and director of Vivid Property Services and founder of Vivid Indigenous Services. Scott’s vision was to introduce technology to support and monitor service delivery for his clients resulting in the CleanTrak App and platform.
Dan Carpenter
Chief Executive Officer
Dan joins Vivid from TIKS Solutions where he was CEO responsible to the board for the delivery of the strategic plan. Dan previously held leadership roles in the facilities management and infrastructure industries. He is a strategic thinker and has experience in leading large scale operations and has strong existing relationships in the facility management property services and cleaning industries.
Dan holds a master’s in business technology and a doctor of business administration with his published doctoral thesis focusing on business ethics.
Susan Moylan-Coombs
Director, Vivid Indigenous Services
Susan’s ancestry is Woolwonga and Gurindji from the Northern Territory. She has extensive experience working with First Australian communities nationally and internationally, with specific expertise in community consultation, empowerment and the facilitation of voice and storytelling. Susan previously held the positions of Executive Producer ABC’s Indigenous Programs Unit and Head of Production, NITV a division of SBS.
Paul Edwards
Chief Financial Officer
Paul is a chartered accountant with over 15 years experience in senior financial roles within motor vehicle and services industries, nationally and globally.
Paul has overseen many technology enhancements projects aimed at increasing efficiencies, accuracy and improving productivity across multiple sectors.
Sarcha Huntley
Head of People and Performance
Sarcha joined Vivid in July 2021 as head of people and performance. She has over 15 years’ experience working in her field, assisting businesses transition through periods of organisational growth. Sarcha’s experience spans the hospitality, sports administration, technology, and advertising sectors.
Sarcha holds graduate qualifications in human resource management and coaching.
Sarcha is responsible for the employee experience at Vivid with a focus on diversity and inclusion, employee engagement, performance management, and learning and development.
Gary McCourt
Head of Customer Service Centre
Gary is an operations and continuous improvement professional with 12 years’ experience in the facilities management and property services sectors. He is passionate about innovation, robotic process automation, business process improvement, Corporate Social Responsibility and Reconciliation action.
Gary is SA State Chair of the Auscontact Association, the peak industry body for customer service professionals.
Shane Williams
Head of Business Development
Shane has over 25 years’ experience in the property services sector and ten years’ experience in the hospitality industry. Since joining Vivid in 2005, Shane has held a number of senior leadership positions with responsibility for account management, operations and, most recently, business development.
Josh Rieck
Head of Operations
Josh is a facilities management professional with experience in client services, general management and operations. He joined Vivid as a regional manager before moving into the role of head of operations.
Trig Johnson
Regional Manager, SA/WA
Trig has eight years’ general and operations management experience, the last three of which were in the property services sector. He joined Vivid in 2021 as regional operations manager with responsibility for South Australia and Western Australia.
Trig is passionate about leadership and peer development. Through cultivating intimate relationships with clients and co-workers, he strives to deliver high standards coupled with a strong company culture. Trig’s motivation stems from a hunger to develop a work environment that breeds long-term, successful team members who excel in their chosen fields.
Damien Mills
Business Development Manager
Damien focuses on the client relationship and successful delivery of cleaning tasks on a strategic level, ensuring our operational team can deliver a consistently high standard across the country.
Damien has been instrumental in successfully mobilising and managing some of the largest and most complex portfolios across various sectors, and iconic Australian brands.
A strategic thinker who challenges the status quo and a driver of industry best practice which forms the catalyst for successful contract retention and growth of Vivid‘s brand and presence.
Lisa Agnew
Key Account Manager – Education and Media
Lisa joined Vivid in 2019 hailing from the advertising industry where she spent 16+ years at global agency M&C Saatchi, branding house Hoyne Design, and The Star Casino.
Lisa’s client-centric focus and can-do attitude has seen her manage some of the largest campaigns and clients in Australia.
She’s a strategic thinker delivering positive outcomes for her clients across the education and media portfolio.
Di Walker
Key Account Manager – Healthcare and Telecommunications
A key account manager for two years, Di heads up a variety of blue-chip accounts including Merck, BD, Philips, Dell and Verizon.
Her past life as a creative marketing specialist in both Australia and the US provides her with a thorough understanding of client requirements across a wide cross section of accounts and disciplines.
Passionate about healthcare, technology and adding value, Di has a proven track record of building strong relationships and is an effective partner to her JLL, CBRE and BGIS clients.
Robert Iacono
Key Account Manager – Transport
Robert joined Vivid in July 2021 as Key Account Manager for Transport. With over 20 years’ experience in the facilities management sector, he has been responsible for managing client services teams across the corporate, retail and government sectors.
Robert has a graduate qualification in Business Administration
His experience is in workplace services, strategic analysis, developing new opportunities, negotiating and managing contracts. He is skilled in developing business process improvement to drive efficiencies and streamlining processes, maintaining accountability and developing strong relationships with stakeholders.
Sam Rossington
Key Account Manager – Warehousing and Aviation
Sam has over 15 years’ experience assisting clients to achieve their facilities, technology, and sustainability goals. He has worked with clients across the aviation, education, telecommunication, information technology, and retail sectors.Sam’s strength is leading facilities and new contract transition projects on time and within budget. His passion is taking clients’ goals and translating these to strategies and solutions to improve business value and improved customer experience.Sam is recognised for his ability to earn trust and maintain relationships with key stakeholders. He takes a considered, logical, and objective approach to solving problems and brings stability to organisations that are managing through uncertainty.
Sean McWhirter
Key Account Manager – Telecommunications and Utilities
Sean is an experienced sales executive and relationship manager who has successfully driven enterprise new business and retention at a state and national level for close to twenty years. His current focus is retaining and growing key national accounts portfolio of enterprise clients. He has also successfully introduced new business via leveraging his extensive network of C-suite contacts. Sean has a considered, calm and mature approach to business relationships which provides a stronger understanding of his clients’ needs and preferred outcomes, whilst also establishing a strong connection to his colleagues and leadership team.