With a leadership team that combines 200+ years of facility management experience, we know this industry inside out. We understand the quality standards, service, information and support you need to meet your KPIs.

Scott Agnew
Executive Chairman

Scott Agnew has more than 25 years’ experience in the cleaning industry and is the founder and director of Vivid Property Services and founder of Vivid Indigenous Services. Scott’s vision was to introduce technology to support and monitor service delivery for his clients resulting in the CleanTrak App and platform.


Dan Carpenter
Chief Executive Officer

Dan joins Vivid from TIKS Solutions where he was CEO responsible to the board for the delivery of the strategic plan. Dan previously held leadership roles in the facilities management and infrastructure industries. He is a strategic thinker and has experience in leading large scale operations and has strong existing relationships in the facility management property services and cleaning industries.

Dan holds a master’s in business technology and a doctor of business administration with his published doctoral thesis focusing on business ethics.


Paul Edwards
Chief Financial Officer

Paul is a chartered accountant with over 15 years experience in senior financial roles within motor vehicle and services industries, nationally and globally.

Paul has overseen many technology enhancements projects aimed at increasing efficiencies, accuracy and improving productivity across multiple sectors.

Shane Williams

Shane Williams
Head of Business Development

Shane has over 25 years’ experience in the property services sector and ten years’ experience in the hospitality industry.  Since joining Vivid in 2005, Shane has held a number of senior leadership positions with responsibility for account management, operations and, most recently, business development.


Carlos Gonzalez
Transformation Manager

Carlos has over 20 years of asset, facilities management and hard and soft services delivery experience in senior corporate and facilities management positions. Carlos has experience in the finance, retail and large industrial industries. Carlos is helping us to improve effectiveness and efficiency across our business.

Our team

Sarcha Huntley
Head of People and Performance

Sarcha joined Vivid in July 2021 as head of people and performance. She has over 15 years’ experience working in her field, assisting businesses transition through periods of organisational growth. Sarcha’s experience spans the hospitality, sports administration, technology, and advertising sectors.

Sarcha holds graduate qualifications in human resource management and coaching.

Sarcha is responsible for the employee experience at Vivid with a focus on diversity and inclusion, employee engagement, performance management, and learning and development.


Josh Rieck
National Operations Manager

Josh is a facilities management professional with experience in client services, general management and operations. He joined Vivid as a regional manager before moving into the role of national operations manager.

Our team

Gary McCourt
Head of Customer Service Centre

Gary is an operations and continuous improvement professional with 12 years’ experience in the facilities management and property services sectors. He is passionate about innovation, robotic process automation, business process improvement, Corporate Social Responsibility and Reconciliation action.

Gary is SA State Chair of the Auscontact Association, the peak industry body for customer service professionals.

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